About Us

Russell Building & Remodeling was established in the mid 1980s and has grown due to the simple philosophy that the key to our success is through the satisfaction of our customers. That is why approximately 80% of our contracts today come from referral or repeat business. Of course Russell Building & all associated tradesman carry all of the necessary insurances and are registered with the State of Connecticut and the Department of Consumer Protection.

In addition to outstanding quality we offer the following:

  1. Trust: Through our meetings prior to the signing of any contract , through our many local references and memberships , through our knowledge of your project and the understanding of your needs we will establish a trusting relationship. This is imperative to the success of any project.
  2. Communication: All of our calls are returned. Our customers are kept informed as to the progress of the job. There is never any wondering when or if the contractor will show up. When options are available they are brought to the owners attention before work begins and the costs and benefits of each are fully explained.
  3. Well written contracts: Our contracts include starting and completion dates, a notice of cancellation in which all deposits are refunded, easily structured payment schedules, provisions for owner changes to the work, and a detailed description of the work to be done. Architectural plans become part of the agreement and certificates of insurance are available upon request.
  4. A clean job: The work site is cleaned on a daily basis. Special care is taken to protect floors, walls, and furniture. Negative air and plastic containment are sometimes used when necessary for dust control.
  5. Experience: Experience, no matter how much, is only good if it is experience in doing things the right way. Ask about our experience pertaining to your specific project.
  6. Our promise to you: All work done by Russell Building is guaranteed to be of the highest quality. We will have a perfectionists attitude toward your project so when its complete you will be satisfied. If for any reason you are not pleased with outcome of your project and its our fault we will make it right !
  7. Cost: Unfortunately construction is not like buying a new car where you can price an identical vehicle at two separate dealerships. A project can vary greatly in cost due to the quality of the materials used , the quality of the craftsmanship , and sometimes even the ethics or morals of the contractor. We will do our best to educate you and work within your budget. Tips on avoiding major mistakes!